Tech Support Link Down

    • Tech Support Link Down

      Does anyone know how to reach the tech support for Hex. When I went to the link hextcg.com/hexsupport/ from the support site.
      I received this message back after opening this case.
      Thank you for confirming that you're looking to reset the 2FA for the game.
      Unfortunately, this is not the right channel as we don't give support for the game. The company that owns the game used to be our client and since mid-2019 they stopped use one of our products (Jira Service Desk). We don't have any support offering for the players of the game, they own that. I would recommend reaching the company through their Twitter (if they have it) or at their Facebook page to get the proper support. Unfortunately, we will not be able to help with this request.
      As a gamer, I wish you good luck in order to retrieve your account. My sincere apologies for not being the correct channel to help you with your request.