Lost my acc and progress

Makiavel · Apr 12th 2019, 9:40am

i dont play a long time, 2016, 2017, i spen some money on acc, now i enter and she is lv 0, and lost aever card.
Steam user makiavelbr

CoSVII · Apr 12th 2019, 12:39pm

There were e-mails sent ... when the gameforge partnership ended you had to take affirming action to grant HexEnt release of your account information. If you failed to do so it was lost. Contact support with specific dates and purchase as well as your friend list (if you have one) and pray HexEnt still has a support staff.it may be recoverable.

Lost my acc and progress

Lost my acc and progress

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